CVSan Stop Service Request -

Castro Valley Sanitary District (CVSan) Stop Service Request

* = Required Information

In Castro Valley Sanitary District, the property owner or tenant is required to have service if the property is occupied. Alameda County Industries may grant a temporary exemption from garbage service if the property is vacant. Contact us for information.

If you are unable to complete or submit this form, please call us at 510-483-1400.

Property owners who find themselves with an empty residential/commercial dwelling space where no utilities are consumed have an opportunity to temporarily stop services until another tenant establishes occupancy. *

I acknowledge the above statement (please check box to continue).

Which service are you requesting to stop?: *

Single family residential stop service
Multi-Family (2-4 units) residential stop service
Multi-Family (5 or more units) residential stop service
Commercial stop service

Stop service date (ACI will stop service on your service date only and requires that your stop service request be submitted at least two business days before desired stop date):

Customer name: *

First

Last

Email *

Site address: *

Address Line 1

City

State

Zip Code

Daytime phone: *

Forwarding address: *

Address Line 1

City

State

Zip Code

Please have your carts/bins at the curb by 6:00 a.m. on the scheduled service day. Your carts or bins will be serviced as normal on your last scheduled service day and a second truck will remove the carts or bins sometime during the business day. Billing will continue until ALL carts and/or bins are removed. *

I acknowledge the above statement (please check box to continue).

Please provide serial numbers of carts you have. Numbers are located on the front of the carts (example: G32 000012):

Garbage cart serial #:

Recyclables cart serial #:

Organics cart serial #:

Please provide serial numbers of bins you have. Numbers are located on the front top left corner of the bin (example: 30003):

Garbage bin serial #:

Recyclables bin serial #:

Organics bin serial #:

If you paid a deposit when you started service, the deposit will be applied to your final bill. If you have a credit on your account a refund check will be mailed within one quarter after date service is stopped.