CVSan Frequently Asked Questions

CVSAN

ACI CVSan Frequently Asked Questions

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When will new services start?

Alameda County Industries (ACI) will start new collection services for Single Family, Multi-Family and Commercial Customers in Castro Valley Sanitary District (CVSan) on May 1, 2019. Until then, Waste Management of Alameda County (WMAC) continues to be your service provider.

CVSan Castro Valley Sanitary District (CVSan) issued its Request for Proposals (RFP) for a new Municipal Solid Waste Collection Agreement on September 8, 2017. On Tuesday, May 15th, Castro Valley Sanitary District (CVSan)’s Board of Directors voted 4-1 to award CVSan’s 10-year agreement for recycling, organics, and garbage collection and processing to Alameda County Industries (ACI).

For more information about the competitive bid process, please click here.

What/Where is Alameda County Industries (ACI)?

Alameda County Industries (ACI) has been providing garbage, recycling and organics collection services since 1997. We currently provide collection services for the cities of Alameda and San Leandro. Our main office is located at: 610 Aladdin Avenue, San Leandro, CA 94577

Will I be getting new carts? 

 

–The new collection program will continue to be a 3-stream program: Single-stream recycling, organics, and garbage.

–If you currently have cart service, you will keep your existing carts.

 

 

–If you have bin service, new bins will be delivered prior to the start of service and the Waste Management bins will be removed.

 

 

–AlamedaCountyIndustries.com and CVSan have information posted regarding the new program.

–New information will be added to the websites as it is confirmed.

Can I get extra recycling and organics collection carts?

The single-family curbside collection program includes a blue Recyclables cart, a green Organics cart and a gray Garbage cart.

–Single-family residents can request an additional blue Recyclables cart at no extra cost.
–Additional blue Recyclables carts (more than 2) will incur a cost.
–Additional green Organics carts (more than 1) will incur a cost.

Will the collection program be changing?

CVSan Castro Valley Sanitary District (CVSan) issued its Request for Proposals (RFP) for a new Municipal Solid Waste Collection Agreement on September 9, 2017. On Tuesday, May 15, 2018, Castro Valley Sanitary District (CVSan)’s Board of Director voted 4-1 to award CVSan’s 10-year agreement for recycling, organics, and garbage collection and processing to Alameda County Industries (ACI).

The three-stream cart and bin collection program will continue without change.
–Garbage
–Recycling (Single stream)
–Organics (Yard trimmings, food scraps, food-soiled paper)
–Household battery collection (single-family curbside collection includes household batteries in zipper-lock style bags placed on top of the blue recycling cart for collection)
–Single-family used motor oil and oil filter curbside collection (in approved containers)

Will there be any new collection program features?

The single-family curbside collection program will have these additional services:
–Used cooking oil collection. Up to 3 gallons per resident per week in approved containers.
–Textile collection. We will collect textiles (clothing, fabrics, household linens, etc.) placed at the curb in customer provided bags twice a year.

Will there still be a bulky item collection program?

Yes. Single-family customers can schedule the collection of up to 7 cubic yards of bulky materials once a year. Extra collections can be provided for a fee.

Will my service day change?

ACI plans on maintaining existing service schedules for residential customers. Changes are highly unlikely, but if there are any, customers will be notified prior to May 1, 2019.

Will I pay more?

New rates for the Castro Valley Sanitary District Collection program are posted here along with the maximum rates through June 30, 2024, and will reflect an approximate 14% increase in the first year, assuming a 2.9% cost of living adjustment.

For more information about the competitive bid process, please click here.

Will I have the same driver?

ACI is required to offer employment, with wages and benefits maintained, to all Waste Management of Alameda County (WMAC) workers displaced by CVSan’s new agreement. However, the decision to transfer companies is up to the employee.

Where will the CVSan collected materials be going?

-Garbage will be transported directly from the collection routes in CVSan Davis Street Transfer Station in San Leandro. It will then be transferred to the Altamont Landfill by Waste Management.

-Recyclables will be transported directly from collection routes to the ACI Material Recovery Facility (MRF) in San Leandro. The recyclable materials will be sorted and prepared for shipment by ACI to various processors. CVSan and ACI look forward to presenting annual tours for CVSan community members to learn more about where their recyclables go.

-Organics will be transported directly from the collection routes in CVSan to the  ACI transfer facility in San Leandro. The organic materials will then be transferred to Napa Recycling and Composting Facility at 820 Levitin Way, Napa, CA.

Where can I learn more?

www.AlamedaCountyIndustries.com will add information regarding the new CVSan collection programs. A “Contact Us” form is available on this website. New information will be added to the website as it is confirmed.

Contact information:

ACI Phone: 510-483-1400
ACI Website: www.AlamedaCountyIndustries.com
ACI Location: 610 Aladdin Avenue, San Leandro, CA 94577
CVSan Website: www.cvsan.org